Frequently Asked Questions
Everything you need to know about shopping with Treasurie
How long does shipping typically take?
Standard shipping usually takes between 3 to 7 business days within the continental US. International shipping times vary by location but generally range from 10 to 21 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Treasurie accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Treasurie products come with a standard one-year manufacturer's warranty that covers any defects in materials or workmanship under normal use.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.